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Welcome to Sway & Shine Fashion (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website casualmididress.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.
At Sway & Shine Fashion, we believe in effortless style and thoughtful service. These terms are designed to create a transparent shopping experience that matches the care we put into our delicate fabrics and flattering silhouettes.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is available to users worldwide, excluding Asia and certain remote areas as determined by our shipping capabilities. By using our site, you confirm you are at least 18 years old or using the site with parental supervision.
1.2 Intellectual Property Rights
All content on our site, including designs, text, graphics, logos, and product images, is the exclusive property of Sway & Shine Fashion and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
2. Product Information
2.1 Product Descriptions
We take great care in describing our:
- Casual Dresses
- Fit & Flare styles
- Midi Dresses
- Mini Dresses
- Plus Size Tops
- Skirts
However, slight variations in color or fit may occur due to monitor settings or natural fabric characteristics. Please refer to our size charts for accurate measurements.
2.2 Pricing
All prices are in USD. We reserve the right to adjust prices and correct pricing errors that may occur.
3. Ordering and Payment
3.1 Order Process
Placing an order constitutes an offer to purchase. We will send an order confirmation email, but a contract is only formed when we dispatch your items.
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You agree to provide current and accurate payment information. For security, all transactions are processed through encrypted payment gateways.
3.3 Order Changes
Order modifications must be requested within 2 hours of placement by emailing [email protected]. We cannot guarantee changes can be made once processing begins.
4. Shipping Policy
4.1 Processing Time
Orders typically process within 1-2 business days (excluding weekends and holidays). During new collection launches, processing may take slightly longer.
4.2 Shipping Options
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
- Free Shipping: Available on orders over $50 via EMS (15-25 business days after dispatch)
Delivery times are estimates, not guarantees. We are not responsible for delays caused by customs or carrier issues.
5. Returns and Exchanges
5.1 Return Policy
We accept returns within 15 days of delivery for most items, provided they are:
- Unworn and unwashed
- In original packaging with tags attached
- Accompanied by the original packing slip
Non-Returnable Items:
- Final sale items
- Intimate apparel
- Items with removed tags
- Plus size tops and skirts not returned in original packaging with protective liners intact
5.2 Return Process
To initiate a return:
- Email [email protected] within 15 days of delivery with your order number and return reason
- Wait for return approval and instructions
- Ship items to: Sway & Shine Fashion Returns, 3174 Elk Rd Little, Tucson, US 85701
5.3 Refunds
Refunds are issued within 5-7 business days of receiving your return, minus original shipping costs (unless the return is due to our error). Exchanges are subject to availability.
6. Customer Responsibilities
- Provide accurate shipping and payment information
- Inspect deliveries promptly and report any issues within 48 hours
- Understand that international customers are responsible for return shipping and customs fees
- Mark international return packages as “Returned Goods” to avoid additional charges
7. Limitation of Liability
Sway & Shine Fashion shall not be liable for:
- Minor variations in product color or fit
- Shipping delays beyond our control
- Incorrect addresses provided by customers
- Damages occurring during transit
- Indirect or consequential damages arising from product use
8. Privacy and Data Protection
We handle personal data in accordance with our Privacy Policy. By using our site, you consent to our collection and use of your information as described therein.
9. Changes to Terms
We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.
10. Contact Us
For questions about these Terms and Conditions, please contact us at:
Email: [email protected]
Mail: Sway & Shine Fashion, 3174 Elk Rd Little, Tucson, US 85701
Thank you for choosing Sway & Shine Fashion. We’re committed to providing you with effortless style and thoughtful service at every step of your shopping journey.
